E-Commerce in Vietnam

With 18.7% of the Population have purchased online for the past year and and 58.2% have purchased last week over e-commerce in Vietnam.

Vietnam - Financial Maturity

18.7% of the consumer has purchased online

In Vietnam, there are about 4.1% of population that actively use credit card and about 26.7% that use debit card. While 18.7% of the general consumers in , There is only 9.2% of them uses online banking.

% Have an account with a financial institution

% Have a credit card

% Have a debit card

% Have a mobile money account

% Make or receive digital payments

% Make or purchase online

% Use online banking

% Use internet to pay bill

Vietnam - E-Commerce Activity Overview

How are customers here in Vietnam leverage E-Commerce on a weekly basis

58.2% of people purchase a product or service online each week
27.3% of people ordered groceries via an online store each week
16.5% of people buy second hand item online each week
23.9% of people use online price comparison service each week
15.7% of people use a buy now pay later service each week

% of people purchase a product or service online each week

% of people ordered groceries via an online store each week

% of people buy second hand item online each week

% of people use online price comparison service each week

% of people use a buy now pay later service each week

Vietnam - Demographic

How are e-commerce consumers demographic distributed in Vietnam

Data is updated in March, 2022. Survey is from 2021.

Vietnam - E-Commerce Drivers

For customers in Vietnam, what factors would most encourage them to complete an online purchase?

Data is updated in March, 2022. Survey is from 2021.

Vietnam - E-Commerce in Consumer Goods

E-Commerce Consumer Goods Spend Distribution in Vietnam

In , there are about 51.78 million number of people purchasing consumer goods via the internet. The total market is worth 12.42 billion USD, with average annual revenue per customer about 240 USD.

Also, there are around 50.2% of those customers purchasing consumer goods on e-commerce store with their mobile phone

Electronics: 4,800,000,000 USD

Fashion: 2,120,000,000 USD

Furniture: 1,650,000,000 USD

Toys & Hobbies: 1,340,000,000 USD

Personal & Household Care: 1,140,000,000 USD

Food: 803,500,000 USD

Beverage: 317,300,000 USD

Physical Media: 247,100,000 USD

Vietnam - E-Commerce in Travel

E-Commerce Travel Spend Distribution

Data is updated in March, 2022. Data is from 2021.

Flights: 858,700,000 USD

Car Rental: 187,500,000 USD

Train: 71,080,000 USD

Long Distance Bus: 64,569,999 USD

Hotel: 504,000,000 USD

Packaged Holiday: 305,500,000 USD

Vacation Rental: 70,110,000 USD

Cruise: 131,000 USD

Vietnam - Food Delivery

Annual Spend on E-Commerce Digital Media Download & Subscription

Data is updated in March, 2022. Data is from 2021.

Total Spend: 552,100,000 USD

Video Games: 280,100,000 USD

Video on Demand: 208,600,000 USD

E-Publishing: 42,680,000 USD

Digital Music: 20,680,000 USD

Vietnam - Food Delivery

The Online Food Delivery Market in Vietnam

In , there are about 12.23 million people that actively order food via online platforms, with year on year growth of the number of people at 17.5%. The total market value is 371.8 million USD with value per user at 30.39 USD.

YoY Change in The Number of People

YoY Change in The Value of Online Food Delivery Orders

Annual Food Delivery Order Per User

Vietnam - Digital Payment

The Digital Payment Landscape in Vietnam

In , there are about 51.78 million people that actively order food via online platforms, with year on year growth of the number of people at 13.5%. The total transaction value is 14.38 billion USD with transaction per user at 278 USD.